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Wednesday, May 2, 2012
Get Satisfaction Wants To Spread Community (Widgets) Everywhere With Engage
Get Satisfaction was built around the importance of community to businesses. Now, with the launch of a new product called Get Satisfaction Engage, it wants to make those communities embeddable anywhere. Basically, Engage is a new architecture for Get Satisfaction widgets, turning them into customizable versions of a company's Get Satisfaction community. People can browse the new widgets without leaving whatever web page they're on. That means all the discussion among a company's customers, users, and fans will become more useful to people who aren't a part of that community ? including in a several contexts outside beyond the customer support arena where Get Satisfaction first made its name.
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